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Samsung to delay Galaxy Fold launch due to screen issues

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Samsung to delay Galaxy Fold launch due to screen issues

Samsung to delay Galaxy Fold launch due to screen issues

Samsung is delaying the launch of its newest device days before its intended release date after several reviewers reported issues with the phone's foldable screen.

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Samsung to delay Galaxy Fold launch due to screen issues

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RESTRICTIONS: Broadcast: NO USE JAPAN, NO USE TAIWAN Digital: NO USE JAPAN, NO USE TAIWAN Samsung is delaying the launch of its newest device days before its intended release date after several reviewers reported issues with the phone's foldable screen.

The company first announced the Galaxy Fold on February 21, stating in a press release that the internal screen of the device was made of a special polymer layer that made its screen capable of bending.

However, technology reviewers from The Wall Street Journal, Bloomberg, CNBC and The Verge all reported that the devices they had been given broke after only a few days of use.

Some of them removed a protective layer that Samsung later clarified should not be taken off as it is part of the display structure.

In their latest statement, Samsung explained that the malfunctions could have been related to damage to the exposed areas of the screen at the hinge of the phone, adding that one phone had substances inside that had interfered with the screen's display performance.

Samsung stated it would be announcing a new release date in the coming weeks and will use this time to "evaluate this feedback and run further internal tests." RUNDOWN SHOWS: 1.

Samsung to delay launch of Galaxy Fold 2.

Special polymer found in Galaxy Fold that allows its screen to bend 3.

Issues reported by early reviewers 4.

Possible explanations for issues according to Samsung VOICEOVER (in English): "According to a statement released by Samsung, the company is delaying the launch of its newest device, the Galaxy Fold, just days before its intended release date after several reviewers reported issues with the phone's foldable screen." "The company first announced the Galaxy Fold on February 21, stating in a press release that the internal screen of the device was made of a special polymer layer that made its screen capable of bending." "However, technology reviewers from The Wall Street Journal, Bloomberg, CNBC and The Verge all reported that the devices they had been given broke after only a few days of use.

Some of them removed a protective layer that Samsung later clarified should not be taken off as it is part of the display structure." "In their latest statement, Samsung explained that the malfunctions could have been related to damage to the exposed areas of the screen at the hinge of the phone, adding that one phone had substances inside that had interfered with the screen's display performance." SOURCES: Samsung, The Verge, The Wall Street Journal, CNBC, Bloomberg https://news.samsung.com/global/samsung-to-postpone-the-launch-of-the-galaxy-fold https://news.samsung.com/global/samsung-unfolds-the-future-with-a-whole-new-mobile-category-introducing-galaxy-fold https://www.theverge.com/2019/4/17/18412572/samsung-galaxy-fold-screen-damage-statement-inspect-screen-protector https://www.wsj.com/video/series/joanna-stern-personal-technology/this-was-supposed-to-be-a-samsung-galaxy-fold-video-review/0208CCB5-1915-4ACC-B389-75631AE6EF32 https://www.cnbc.com/video/2019/04/17/samsung-galaxy-fold-broken-after-two-days-of-use.html https://www.bloomberg.com/news/articles/2019-04-22/apple-can-relax-why-the-samsung-foldable-phone-failed *** For story suggestions please contact [email protected] For technical and editorial support, please contact: Asia: +61 2 93 73 1841 Europe: +44 20 7542 7599 Americas and Latam: +1 800 738 8377




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