'My Town My Pride' programme began in Jammu and Kashmir's Poonch from October 20 by the government.
The p programme aims at ensuring immediate grievance redressal, instant delivery of services to the masses.
'My Town My Pride' will also ensure the time-bound delivery of benefits of various welfare schemes.
"This is part of bringing the administration to the doorstep of people.
I spoke to all councillors here and heard their requests and issues.
We'll try to resolve them," said Secretary to Govt.